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Mar 312 min read
Elevating Customer Support: Cisco's AI-Driven Revolution in the Webex Contact Center
In a groundbreaking move, Cisco Systems Inc. is infusing its Webex contact center and videoconferencing platform with advanced artificial...
Mar 33 min read
Will the EU Disrupt AI-Powered Customer Support? Unpacking Gartner's 2028 Prediction
In the bustling world of technological advancements, where convenience and efficiency seem to reign supreme, the European Union (EU)...
Feb 63 min read
Revolutionizing DIY Woodcare: Microsoft and Cabot's AI-Powered Chatbot
In an era where technology seamlessly integrates into every facet of our lives, Cabot’s, a subsidiary of DuluxGroup, is setting a new...
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