Hello, tech enthusiasts! We've got some exciting news from the heart of innovation – Wizr AI, the powerhouse behind Generative AI, has just secured a whopping $500,000 in angel funding! Buckle up as we dive into the details of this game-changing investment and how it's set to catapult customer support solutions into the future.
An Angel-Backed Journey
Wizr AI, stationed in Bengaluru and Infopark, Kochi, is not just any AI platform. Founded by the dynamic duo of Sirish Kosaraju and Rajesh Padinjaremadam, both IIT/IIM alumni and seasoned entrepreneurs, Wizr AI has caught the attention and backing of some major players in the investment landscape.
Angel investors from notable entities such as Upsparks Capital, Bengaluru's venture capital gem, Raveendranath Kamath, President of Kerala Angel Network, executives from Meta, Amazon, and Intuit, along with leadership figures from the Aspire Group and Nitish Kosaraju, CMO at HarmonyCares Medical group, have joined forces to fuel Wizr AI's mission.
Cx Hub: A Beacon of Intelligence in Customer Service
At the heart of Wizr AI's success lies its flagship product – Cx Hub. This ingenious platform infuses intelligence and automation into the realm of customer service. Imagine a world where customer service tickets are not just addressed but analyzed, predicted, and prevented before they even become issues.
Cx Hub goes beyond the basics; it organizes problems for a profound analysis and evaluates the performance of customer support agents. Wizr Agent Assist, another gem in their offering, supports agents by providing pertinent information from past tickets, suggesting responses, auto-drafting emails, and even automating tasks. Taking automation to the next level, Wizr Auto Solve steps in, resolving up to a staggering 45% of tickets automatically. Now, that's a game-changer!
Fueled for the Future
Sirish Kosaraju, Co-founder of Wizr AI, expressed his excitement about the funding, stating, "This funding will accelerate our platform’s development and expand our market reach as Wizr AI strives to revolutionise the customer support landscape, turning it into a revenue driver."
Mohamad Faraz, Founding Partner at Upsparks Capital, chimed in with enthusiasm, saying, "Wizr.AI is building something futuristic and exciting, and we are happy to be contributing to their journey."
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